• Solution Architect

    Job Locations US-Remote
    Job ID
    Professional Services
  • Overview

    At MercuryGate, every solution we create is designed to be The Future of Delivery. This same attribute applies to our dedicated team members, whose expertise and dedication have made MercuryGate an industry leader.


    As a member of our team, you will have the ability to work on projects for Fortune 500 companies, contributing actively in supporting their strategic initiatives. This opportunity will build your knowledge base and allow you to interact with some of the world’s most respected companies.


    Are you ready to work in a fun, fast-paced and energetic environment that challenges you and rewards you for innovation, creativity and initiative? If so, come play with the MercuryGate team of champions by applying for our Solution Architect opportunity today!

    Job Summary & Key Responsibilities

    The Solution Architect takes ownership of a solution within a project to architect solutions that solve the customer’s business problem and generate maximum value for customers. Our Solution Architects may work on multiple projects simultaneously. This role provides direction to the project team on the design and execution of the solution and definition of business process workflows that accompany the solution. Furthermore, the Solution Architect exercises judgment within defined practices and policies to determine appropriate action.


    Education, Qualifications and Capabilities

    • Bachelor’s degree in Engineering or other technical discipline with 4 years’ experience or
    • MSc/Ph.D. in Industrial Engineering, Operational Research or Management Science and 2 years’ experience
    • Excellent computer skills with in-depth knowledge of scripting, manufacturing ERP systems and systems integration
    • In-depth knowledge of MercuryGate or other TMS products
    • Knowledge of transportation and logistics business processes
    • Ability to develop and maintain strong, productive relationships with customers, partners and consultants
    • Strong communicator, able to influence and collaborate at all levels to maximize problem resolution while effectively presenting information and responding to highly specialised technical questions
    • Highly developed analytical skills, able to apply advanced mathematical concepts and mathematical operations to tasks as required
    • Ability to work independently and be effective/proactive in a relatively unstructured environment
    • Skilled in interpreting an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
    • Experienced in defining problems, collecting data, establishing facts and drawing valid conclusions

    Job Qualifications & Other Requirements

    • Strong knowledge of TMS applications
    • Strong analysis and problem solving skills
    • Understands industry models and the associated business processes
    • Designs effective solutions through the definition of workflows, processes, test plans, training plans and user interfaces to solve customer’s business problem and deliver value
    • Articulates the solution to customers and ensures unanimous understanding and buy-in by defining the customer’s needs or problem areas based on project timeline
    • Works effectively with other MercuryGate resources and customer team members in order to reach established objectives and deadlines
    • Investigates and explores future applications of software. Maintains a high level of knowledge in technology, systems and industry trends
    • Creatively solves business problems through knowledge of MercuryGate or 3rd Party Services
    • Takes proactive leadership in coaching and transferring knowledge and skills to other team members on advanced functionality of MercuryGate products and solutions
    • Completes thorough, clear and timely documentation of solution requirements
    • Supports recruitment and selection process by screening Resumes, conducting interviews
    • Ensures compliance with internal and external company policies and procedures
    • Other duties as directed by the line manager


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