DBA Manager

Job Locations US-NC-Cary
Job ID


MercuryGate solutions are designed to be The Future of Delivery. This same attribute applies to our dedicated team members, whose expertise and dedication have made MercuryGate an industry leader.


As a member of our team, you will have the ability to work with companies of all sizes, contributing actively in supporting their strategic supply chain initiatives. This opportunity will build your knowledge base and allow you to interact with some of the world’s most respected companies.


Are you ready to work in a fun, fast-paced and energetic environment that challenges you and rewards you for innovation, creativity and initiative? If so, join the MercuryGate team of champions by applying for our DBA Manager opportunity today!

Job Summary & Key Responsibilities

In this role, the DBA Manager is responsible for managing a team of database administrators and owning administration of databases in a mission-critical, 24/7 SaaS environment encompassing 100s of Oracle databases. Support systems include MercuryGate’s SaaS products across production, development, test, and disaster recovery environments. The DBA Manager will follow technical direction from the Director of Engineering and dependably execute operational responsibilities. Additionally, this position will be responsible for deploying and managing mission critical databases, and provide 24/7 on-call database operational support on rotation across the DBA team. Other responsibilities include deploying strategies for backups, migration of database changes, automation, configuration management, and longer term system growth.



  • Develop new processes, utilizes and refines existing processes for database software installation and configuration
  • Adhere to database standards, environment standards, and recommends changes
  • Proactively develop and improves processes for automated monitoring and proactive intervention, preventing customer impact
  • Review performance statistics and alerts, recommending changes for tuning databases, servers, and storage configurations, as well as application SQL
  • Participate in periodic readiness testing including testing restores to ensure database backup mechanisms are reliable
  • Develop new backup, recovery, upgrade and migrations processes that leverage new techniques and technology helping to increase efficiency, scalability and uptime
  • Assume ownership of database related issues; pursues problem resolution and root cause analysis
  • Identify and resolve issues proactively using various monitoring tools
  • Develop a strategy for migrating to new releases of Oracle and installing oracle patches
  • Coordinate interaction with customers in critical database problem situations
  • Participate in a 24X7 on-call rotation, as well as providing Subject Matter Expert support to the on call DBA as needed
  • Learn and stay current on the features and functionality of the latest Oracle versions
  • Maintain current knowledge of industry trends and standards
  • Build and maintain Disaster Recovery implementations 
  • Learn and experiment with new database technologies that will extend MercuryGate’s SaaS products (e.g. NoSQL, Cassandra, Hive, MongoDB, Swift, etc.)
  • Effectively define and follow change management guidelines for all the changes made to the production and pre-production databases

Job Qualifications & Other Requirements

  • Eight years or more of hands on experience as an Oracle Database Administrator in a 24x7 production environment
  • Demonstrated ability to manage a team of Oracle database administrators
  • A Passion for leading others and attention to detail
  • Project management skills (certification not necessary but a plus)
  • Experience in the following:
    • Installing, patching, upgrading Oracle software
    • Working with Oracle production databases
    • Managing DataGuard
    • Manager Real Application Clusters (RAC)
    • Diagnosing performance bottlenecks within Oracle
    • Performance Tuning
    • Defining change management procedures


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