At MercuryGate, every solution we create is designed to be the Future of Delivery. This same attribute applies to our dedicated team members, whose expertise and dedication have made MercuryGate an industry leader.
As a member of our team, you will have the ability to work on projects for Fortune 500 companies, contributing actively in supporting their strategic initiatives. This opportunity will build your knowledge base and allow you to interact with some of the world’s most respected companies.
Are you ready to work in a fun, fast-paced and energetic environment that challenges you and rewards you for innovation, creativity and initiative? If so, come play with the MercuryGate team of champions by applying for our Production Support Analyst opportunity today!
The Production Support Analyst supports the Manager of Client Support with the help desk administration for MercuryGate customers. This role assists with critical production events and performs technical support and queue management for customers. This role serves customers 24 hours a day, 365 days a year.